Effective Date: September 14, 2026
Klement Family Dental (“we,” “us,” or “our”) is committed to protecting the privacy and personal information of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information of our users when they access and use our website, https://www.stpetedentist.com (“Site”). This Privacy Policy also applies to any of our other mobile applications or websites that display a link to this Privacy Policy. By accessing the Site, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use access or use our site.
- Purpose
This Privacy Policy describes our collection, use, storage, disclosure and protection of Personal Information in connection with access to and use of our Site. When we refer to “Personal Information” in this Privacy Policy, we mean any identifiable information related to an individual as defined under applicable State and Federal Laws in the United States of America.
- Scope
This Privacy Policy applies to information we collect from individuals who visit, access or use the Site, whether as registered users or as visitors. This Policy does not govern:
- Our use of protected health information (or “PHI”) is governed by HIPAA. For information about how we use and disclose PHI, please review our HIPAA Notice of Privacy Practices.
- Information collected offline or through means other than the Site, except to the extent expressly stated.
- Information collected in the context of employment or prospective employment, which is subject to separate internal policies.
- Information collected, used, or disclosed by third-party websites, applications, platforms, or services that are not owned or controlled by us, even if accessible through hyperlinks on the Site.
- Information We Collect
- Automatically Collected Information
When you visit our Site, we automatically collect certain technical information, including: Your IP address, browser type and version, device type and operating system, pages you visit on our Site and the time spent on each page, referring website or search engine. We may collect this information through cookies, server logs, and similar technologies to improve Site functionality and user experience. Please see the section titled Cookie Policy below for further information regarding information automatically collected.
- Information You Choose to Provide
You may choose to provide us certain information when you use this Site, including without limitation, the following information: Your name, email address, phone number, and other contact details when you fill out forms, schedule appointments, or contact us; health information necessary for providing dental care, including medical and dental history, insurance details, and treatment preferences; and payment information for billing purposes. We will apply the protections of health care privacy laws to any health information/PHI you provide, as described in our HIPAA Notice of Privacy Practices.
- How We Use the Information We Collect
We collect and use your information for the following purposes:
- To Provide Dental Services: We use your health and contact information to deliver dental care, schedule appointments, and communicate with you about your treatment.
- To Improve Our Site: Automatically collected information helps us analyze Site performance, troubleshoot issues, and enhance user experience.
- To Comply with Legal Obligations: We may use your information to comply with HIPAA, FIPA, and other applicable laws, including breach notification requirements.
- To Communicate with You: We may use your contact information to send appointment reminders, respond to inquiries, and provide updates about our services.
- For Security and Fraud Prevention: We use your information to protect against unauthorized access, fraud, and other security risks.
- Cookie Policy
Our Site uses cookies to enhance your browsing experience, but we will not use cookies or other third-party tracking tools for PHI unless we meet the requirements under HIPAA. Below is a breakdown of the types of cookies we use:
- Necessary Cookies. These cookies are essential for the Site to function properly (e.g., secure log-ins, adjusting consent preferences). They do not store Personal Information without consent.
- Functional Cookies. These cookies enable functionalities like sharing content on social media or collecting feedback. Consent is required for these cookies, and we will not use PHI unless in this manner unless we comply with the requirements of HIPAA.
- Analytical Cookies. These cookies help us understand how visitors interact with our Site (e.g., visitor numbers, traffic sources). Consent is required for these cookies.
- Performance Cookies. These cookies analyze Site performance to improve user experience. Consent is required for these cookies.
- Advertisement Cookies. These cookies provide personalized advertisements based on your browsing history and analyze ad campaign effectiveness. Consent is required for these cookies, and we will not use PHI for this purpose unless we meet the requirements under HIPAA that apply.
We will not sell your personal information or disclose it to third parties for their marketing activities. You can manage your cookie preferences through your browser settings. Disabling cookies may affect Site functionality. Even if you agree to use of cookies as described above, we will not disclose your protected health information to any such third-party tracking tool without first executing an agreement protecting the privacy of your information, as required by law, and your PHI will not be used for “marketing” as defined by HIPAA without a written HIPAA authorization from you.
- Communications About Services
We may send you communications about our services if you opt-in to receive such communications, and subject to the requirements of HIPAA as described in our HIPAA Notice of Privacy Practices. These communications may include:
• Email newsletters.
• Text messages about our services.
• Voicemail updates.
You may opt out of receiving these communications at any time by contacting our Privacy Officer, whose information is included at the bottom of this notice or:
• Clicking the “unsubscribe” link at the bottom of our emails or by following any other opt-out instructions included in the email.
• Replying “STOP” or “OPT-OUT” to text messages.
Once an opt-out request is received it will be submitted without unreasonable delay to ensure your preferences are honored. However, systems may take time to update and by agreeing to this Privacy Policy, you acknowledge and agree that you may continue to receive communications until the system update is implemented. Text messages may be sent using an automatic dialing system to the mobile phone number provided to us, and you will be responsible for any charges from your mobile telephone provider. Please note that opting out of these communications will not affect your ability to receive or our right to transmit transactional or administrative communications (as described below).
- Transactional and Administrative Communications
We may use the Personal Information collected on this Site to send you transactional and administrative communications necessary for scheduling, providing services to you, and managing your account, including:
• To enroll, register, administer your account on this Site.
- To respond to an inquiry from you.
- Appointment confirmations and reminders.
• Billing statements and payment confirmations.
• Notifications about changes to your account or our services.
These communications are essential for providing our services and do not require your consent. However, we will comply with the requirements of HIPAA related to communications that involve PHI, as described in our HIPAA Notice of Privacy Practices.
- Information That Clinic Discloses
Subject to the legal requirements that apply to certain disclosures, we may disclose your information in the following circumstances:
- To Third-Party Service Providers: We may share your information with third-party service providers and vendors that are necessary for us to provide our Site, services, and operate our business. Examples of such providers include, without limitation:
- IT and Website Hosting Providers: Companies that host and maintain our Site and ensure its functionality.
- Payment Processors: Entities that process payments for services rendered, such as credit card or electronic payment processors.
- Software Providers: Platforms that assist in managing patient records, treatment plans, practice operations, operations, scheduling, and processing payments for the services we provide.
If we share your Personal Information with such third parties, we will seek to obtain appropriate written assurances to protect the privacy and security of your Personal Information in accordance with applicable law and will obtain a business associate agreement (as required by HIPAA) if the disclosure includes PHI.
- In the Event of a Sale or Purchase: If the clinic is sold or purchased, your information may be transferred to the purchaser as part of the transaction.
- To Law Enforcement or Governmental Agencies: When permissible or required under applicable law, we may share Personal Information with regulatory agencies, law enforcement agencies, courts, regulators, government authorities or other similar legal authorities. We will comply with applicable data privacy and security laws in relation to such disclosures and our HIPAA Notice of Privacy Practices for PHI.
- Account Creation
When you create an account with us, you will be provided with access credentials. You are responsible for keeping these credentials confidential and secure. Please notify us immediately if you suspect unauthorized access to your account.
- Links to Third-Party Sites.
The Site may contain links to third-party websites, applications, services, or social media platforms that are not owned or controlled by us. We are not responsible for the privacy, security, or other practices of such third parties, and this Policy does not apply to information collected by those third parties.
Your interactions with third-party websites, services, and platforms, including those that are linked from or integrated with the Site, are governed by the privacy policies and terms of use of those third parties. We encourage you to review the privacy policies and terms of use of any third-party websites or services you visit or use.
- How Long We Retain Information
Our retention of information is subject to regulatory and contractual retention requirements. We will only retain your Personal Information as necessary to provide services to you and comply with our legal and contractual obligations. We may also retain information as long as necessary to adequately show the fulfillment that our service obligations were fulfilled.
We may create de-identified information from time-to-time in accordance with applicable law, in a manner wherein it is no longer identifiable and can no longer be associated with you (“De-Identified Information”). Such De-Identified Information is not subject to the retention requirements or other limitations specified in this Privacy Policy. However, we will maintain safeguards and processes that prevent the ability to re-identify individuals and any inadvertent disclosure of the De-Identified Information for as long as we retain it.
- Security
We are committed to keeping your information secure. We have implemented safeguards to protect the information we collect and maintain. However, exchanging information over internet platforms can always present security risks and we cannot guarantee the security of information in all circumstances. Please choose strong passwords and keep your passwords confidential. You should only access your account on this Site from a private location and secure connection where information maintained in this Site cannot easily be seen or accessed by unauthorized parties. By accessing this Site, you agree to notify us immediately if you believe that your password to this Site has been compromised or if your account has been accessed by anyone other than you.
Please note that standard email and text messaging is not secure and can easily be intercepted. You should not use standard email or text messaging to communicate with us where personal information or PHI is involved. Such unsecure communications pose a risk to your information such as misdirected or intercepted messages and disclosures to unauthorized parties. As a result, we do not recommend communicating with us in this fashion and if you do so, you agree you are accepting these risks.
- HIPAA Compliance
We comply with HIPAA in relation to your PHI, as described in our HIPAA Notice of Privacy Practices.
- State Law Compliance
In addition to compliance with HIPAA as described in our HIPAA Notice of Privacy Practices, we will also comply with state privacy laws that apply to this Site. Our primary business location and treatment centers are in the State of Florida. If you do not reside in Florida, you should be aware that the state where you reside may afford additional protection for your Personal Information. For example, some states allow residents to submit a Do Not Track request. We do not respond to Do Not Track requests unless required to do so by applicable law. We will comply with state privacy laws that apply to this Site and will notify you if there is a breach of your personal information in accordance with state laws. For Florida residents, we comply with the Florida Information Protection Act (“FIPA”) and notify affected individuals within 30 days of a data breach involving personal information.
For requests or questions about this section, please contact our Privacy Officer, whose contact information is included at the end of this Privacy Policy.
- Children’s Online Privacy Protection Act (COPPA) Compliance
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 13, we will delete it promptly. Parents or guardians may contact us to request the removal of such information.
- Only Intended for U.S. Users
We are based in Florida, and this Site is primarily intended for individuals located in Florida. If you access this Site from outside of the United States you acknowledge that your information may be stored, maintained, processed, and/or transferred to the United States. United States federal or Florida law may be less protective of your information than the privacy laws that apply where you are located. By using this Site, you agree to the transfer of your personal information to the United States, and that the United States federal and Florida laws are applicable to the collection and processing of such information under this Privacy Policy.
- Contact Information
If you have any questions about this Privacy Policy or your rights, please contact our Privacy Officer:
Klement Family Dental
Attn: Privacy Officer
7650 38th Avenue North
St. Petersburg, FL 33710
Tel.: 727-275-2427
Email: [email protected]
- Request to Delete, Correct, or Amend Information
If we are required by applicable law to fulfill a request from you to request a deletion, correction, or amendment, you may request the deletion, correction, or amendment of your Personal Information that we maintain, you can submit your request to us at [email protected]. In your request, please include:
Your full name.
A description of the information you wish to delete, correct, or amend.
Any supporting documentation, if applicable.
Upon receiving your request, we will:
Verify your identity to ensure the security of your information.
Respond to your request within a reasonable timeframe, as required by applicable laws.
Notify you of the outcome of your request, including any actions taken.
Please note that we may not be able to fulfill your request in certain circumstances, or other requirements may apply, such as:
If the information is required to comply with legal obligations.
If the information is necessary for the provision of ongoing dental care or other services.
If the request involves your health information/PHI, please refer to our HIPAA Notice of Privacy Practices.
We are committed to ensuring that your information is accurate and up to date. If you believe there is an error in your records, please do not hesitate to contact us.
- Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in laws or our practices. The updated policy will be posted on our Site with the effective date.
Thank you for trusting us with your care. We are committed to protecting your privacy and providing you with the highest quality of service.
